Your wrap can be heated in a standard microwave or in a crock pot. Every order includes a detailed instruction card with recommended heating times. Start low and adjust to your comfort level -- every microwave is different.
Yes. Simply place your wrap in a sealed plastic bag and put it in the freezer for at least an hour. It works just as well for cold therapy as it does for heat.
Yes, entirely! Every component of our products is designed, produced, packaged, and shipped right here in the United States. We are proud to be a fully domestic operation.
Every Pure Botanical product is handcrafted using USDA certified organic materials sourced from certified organic farmers and vendors. We never use clay beads, synthetic blends, or any materials that release toxins when heated.
We typically ship within 1 to 2 business days of your order. Most customers receive their order within 3 to 5 business days. Shipping is free on all orders within the United States, and you will receive a tracking number automatically once your order ships.
Absolutely! If you aren't completely satisfied within 30 days, we will give you a full refund. Just send us a message to get the process started.